Recent Commercial Posts

Water damage restoration for water leaks resulting from overstressed plumbing at businesses

11/16/2022 (Permalink)

Blog Summary: SERVPRO of Media explains how the holiday shopping rush can lead to an increased number of people needing to use a retail establishment’s facilities and how the extra use can cause clogged pipes, toilet backups, and water leaks.

The holidays are one of the busiest and most profitable times of year for retail businesses, but the extra load of seasonal shoppers could overstress the plumbing, resulting in a water damage disaster that eats into holiday profits. At SERVPRO of Media, the team is highly trained in commercial property damage restoration and understands just how devastating a water damage disaster can be to a business, especially during the holidays. Frustration abounds when a business has to temporarily close down during the peak of Black Friday weekend or Christmas shopping. By inspecting and preparing the plumbing system before the rush arrives, business owners can minimize the potential for a catastrophic water leak that turns a white Christmas into a black water Christmas.

Check for evidence of preexisting stress on the plumbing

Commercial plumbing is designed to withstand the demands and complexities of a commercial environment. However, pipes that are already on their last leg will be more vulnerable to failure due to the pressure of increased use. Signs of compromised plumbing can manifest in several ways.

  1. Pay attention to flow issues.

Is the water flow through the building restricted or reduced? Are toilet backups a constant problem? Abnormalities in water flow could point to a clog or damaged pipe.

  1. Look out for leaks.

Take note of all leaks — both large and small — that appear to originate from the plumbing. If the leak is small and is caught quickly, an employee or the janitorial staff may be able to mop up the water intrusion without leaving any lingering issues. However, large leaks or hidden water leaks may have caused enough damage to require the services of a water damage restoration company.

Signs of a hidden water leak include:

  • discoloration of walls or floors
  • peeling paint
  • warped walls
  • a musty smell of mold or mildew
  • a visible mold infestation that occurs away from any known water sources
  • unexplainable increases in water utility costs

Hidden water leaks can be especially disastrous because they are difficult to notice, allowing even a slow, small leak to cause major issues over time.

  1. Inspect for obvious damage.

Serious losses can be averted if the business owner or an employee spots plumbing damage early so that it can be repaired before the system fails. Keep an eye out for cracks, burst pipes, pipe swelling, loose fixtures, and broken connections.

Remediate factors that stress the plumbing system

The holiday season can be stressful enough for families and business owners, but the plumbing system does not have to be stressed too. While the plumbing cannot take a vacation over the holidays, the business owner can help out the situation by relieving some of the issues that push pipes past their limit.

  1. Prioritize pipe maintenance.

Every five or so years, bring in a plumbing professional to perform a video pipe inspection of the system. The technician will use a waterproof high-resolution camera attached to a flexible rod to obtain a live video feed of the situation inside the pipes. If the video detects any issues, the plumbing team will provide the appropriate maintenance or repairs.

  1. Reduce water pressure in the building.

Highly pressurized water can undermine the connections and seals of commercial plumbing, leading to leakage in the affected areas. A commercial plumber will be able to determine if the pressure is too high and can install a water pressure regulator if necessary.

  1. Encourage proper flushing practices.

When items other than toilet paper are introduced into the plumbing system, clogs can arise. Remind employees that only toilet paper should be placed in the toilets, and post restroom signage communicating the same message to customers.

  1. Invest in a commercial water softening system.

According to the United States Geological Survey (USGS), “The simple definition of water hardness is the amount of dissolved calcium and magnesium in the water. Hard water is high in dissolved minerals, largely calcium and magnesium.” These minerals accumulate in a building’s pipes, decreasing the flow of water through the plumbing. Over time, the sludge can completely obstruct the system, and since hard water buildup is difficult to remove, the pipes may need to be replaced. In local areas where hard water flows through the water supply, the business owner can purchase a water softener to remove unwanted minerals.

Call SERVPRO® of Media to restore the holiday cheer

When a pipe bursts or a toilet overflows at a local business in Broomall, PA, the business owner can rely on the water removal and restoration technicians at SERVPRO of Media to remediate the damage. The company provides a 24/7 emergency response and is available year-round, even on holidays. The restoration and cleanup process is completed rapidly, enabling the business to pivot right back into the most important retail season.

For more information about SERVPRO of Media’s water removal, commercial water damage restoration, and sewage cleanup services, contact the office at (610) 566-5720 or office@SERVPROmedia.com.

Helping Media, PA, Businesses Recover from a Property Damage Disaster

8/11/2022 (Permalink)

Blog Summary: SERVPRO of Media highlights the steps a business must take to safely respond to and recover from fire, water, storm, or flood damage.

SERVPRO of Media outlines steps to assist businesses in safely responding to and recovering from a commercial property damage disaster. Business owners, management, and employees experience a range of emotions in the midst of the chaos and confusion. An initial shock is accompanied by uncertainty, helplessness, and grief before the damage is inspected and assessed.

When a business faces a property damage disaster, a clear path forward is important for the success of the business and the morale and confidence of the staff. An accurate property damage assessment and a rapid response are crucial if the business is to survive the crisis. The following steps help a business safely implement property damage recovery.

  1. Make sure everyone is safe.
  2. Secure the property.
  3. Make initial contacts and file reports.
  4. Take a detailed inventory.
  5. Document thoroughly.

Step #1: Ensure the safety of employees, onsite vendors, and any visitors that might be on the premises.

First, make sure that everyone is safe and stays safe. If a fire, severe weather, or chemical spill has rendered portions of the building unsafe, confirm that all personnel, including visitors, have evacuated the facility and made it to a safe location. A Readiness Plan will include evacuation routes, central meeting locations, and a check-in protocol to verify the building is clear. Assess any injuries, including emotional trauma. Provide initial first aid and any assistance that might be needed to stabilize immediate needs until first responders and other emergency personnel arrive.

The temptation is to re-enter the facility to recover personal items or important business documentation, account for missing persons, or begin the recovery process. No unauthorized personnel should be allowed back into the building until emergency officials give approval.

Step #2: Secure the location and equipment.

Once the damage scene is safe, take steps to protect equipment, documents, and inventory from further damage. Tarp or shield equipment and other valuable property. Relocate what items can be safely moved to protected and undamaged areas of the building. If structural damage has been catastrophic, relocate machinery, raw materials, and inventory to a safe, secure location. To ensure continuity of coverage, notify all insurers of changes in the status and location of all items. Avoid any unnecessary exposure to further financial loss.

If circumstances permit, implement emergency repairs to prevent damage from the elements, including severe weather. Board up the property to avoid trespassing or theft. Carefully clean up damage and debris to make the facility safe. Inspect the security system for functionality and use it even if the facility has been shut down and evacuated.

Step #3: Make first contacts and file initial reports.

Set aside time to inform the insurance company that a property damage incident has occurred and that a loss claim will be filed. The insurer will clarify if a police report regarding the incident is needed. Cases of vandalism, theft, or arson would be instances where a copy of this report might be requested.

During these initial contacts and reports, take detailed notes of all activities, including date, times, contact information, and a brief summary of conversations. Highlight action steps and follow-up. Loss reports are crucial for reimbursement and replacement payouts from the insurance company. Images and videos of the damaged property are essential. Review the security footage of when the damage occurred. Back the files up and save them on the cloud, where they are safe from corruption or deletion and can be easily accessed by third parties if needed.

Step #4: Take inventory of the damage.

Make a detailed list of equipment, machinery, raw materials, inventory, and any other items that might be covered under the policy. Separate damaged items from undamaged items. Do not discard or destroy items that seem beyond salvaging. If a salvageable item is discarded, the insurance company may not provide replacement value if the decision was made without consulting the insurer.

Step #5: Document, document, document!

Documentation should be thorough, detailed, and accurate when reporting the remaining equipment and inventory. Precise quantities and verifiable costs of equipment and goods are helpful to include in the document. Any reports or filings should be duplicated in hard copy and digital format and then stored offsite or on the cloud for safekeeping. Receipts, bills, invoices, orders, payments, and other documentation related to the commercial property should be retained and put in safe, accessible storage.

The benefits of working with SERVPRO of Media

When disaster strikes a business, every day lost to cleanup, restoration, and recovery translates into lost business, lost customers, employee migration, and possibly inventory degradation. SERVPRO arrives on-scene, inspects and assesses the damage, and provides the customer with a detailed, documented estimate. The cleanup and restoration process begins immediately because insurance companies and customers trust the professionals at SERVPRO. By bringing SERVPRO into the recovery and damage restoration process, a business can be confident that cleanup and restoration will be quick, allowing a swifter return to normal business operations.

For more details about commercial water damage restoration in Newtown Square, PA, contact SERVPRO of Media by calling (610) 566-5720. The office can also be reached by emailing office@SERVPROmedia.com

Commercial Property Damage Restoration for Media, PA, Businesses

6/9/2022 (Permalink)

Blog Summary: Media, PA, is home to many types of thriving businesses. SERVPRO of Media can address commercial property damage situations for a wide variety of different commercial environments.

The team at SERVPRO of Media, a residential and commercial property damage restoration company, counts it a privilege to be a member of the Media, PA, business community. The SERVPRO of Media family lives and works in the community, and they know and experience firsthand the quality of life and the deep sense of community that unites residents in “Everybody’s Hometown.”

For almost 30 years, SERVPRO of Media has enjoyed the many benefits of doing business in Media, PA, and the surrounding area. The town of Media strives to foster a business-friendly environment, making the borough an attractive place to start or relocate a business.

Media possesses a rich history and stays grounded in this heritage. Progressive leadership remains tethered to the historic, social, and economic moorings that make Media a great place to live and work. Solid home values and a brisk real estate market in Media reflect a robust local economy and demonstrate that many folks find Media a wonderful town in which to live and work.

Media boasts a thriving downtown that has blossomed into a bustling and vibrant hub of commerce and entertainment. The district features dozens of restaurants, pubs, and retail stores, and residents and visitors have access to eight banks and dozens of offices and service firms. In addition, the Media Theater has garnered national attention. Media’s gravitas has made it a backdrop for many political events, including visits from prominent political leaders from the White House to the State House.

There is plenty to do in Media, and people are talking about it! Newspapers, TV and radio stations, and other news outlets in Delaware County and Philadelphia provide broad media coverage of Media’s Veterans Day parades, The Blues Stroll, the Media 5-Miler, and other events.

Property Damage Restoration Services for the Media Business Community

Available 24/7, 365 days a year, including holidays, SERVPRO of Media can provide property damage solutions for many different commercial environments. Commercial damage restoration occurs on a large scale, and the disaster environment often encompasses a complex matrix of structural, electrical, chemical, and toxic hazards. The restoration professionals must possess the technical knowledge and skill to clean up and restore the disaster. They must also be able to work effectively and efficiently in environments that put their own personal safety at risk.

Every day a business is shut down or operates at below capacity negatively impacts the bottom line. A quick response and a rapid restoration process can determine whether a company is able to continue to provide services, produce its products, meet payroll, and pay bills.

SERVPRO of Media prides itself on its quick response, rapid cleanup and restoration, and ability to scale to meet any size and type of disaster. Powerful equipment can tackle the largest jobs. IICRC-certified technicians overcome cleanup challenges using advanced cleaning techniques and EPA-approved products. The SERVPRO team takes every precaution to keep everyone, including themselves, safe and out of harm’s way.

Be Ready before Disaster Strikes

Media-area businesses should pre-qualify a local restoration company before a fire, smoke, or water damage disaster occurs. Frantic early-morning calls to local restoration companies for emergency services create unnecessary and costly delays that can prolong recovery. Hours lost searching for and then interviewing potential service providers can be avoided. One phone call to SERVPRO of Media, a trusted name in the property damage restoration industry, will have a crew on the scene in about an hour to inspect and assess the situation. Cleanup and restoration begin immediately. The detailed and thoroughly documented estimate meets or exceeds the requirements for filing insurance claims. In fact, SERVPRO of Media is known for its expertise in handling the insurance claims process from end to end, including documentation certifying the completion of work.

Locally owned and operated, SERVPRO of Media stands with Media businesses that need damage restoration services. The team also stands behind its work and is dedicated to meeting the highest standards and providing excellent customer service. Whether Media, PA, businesses need water, fire, storm, or mold restoration services, they can turn to the experienced technicians at SERVPRO of Media.

Call SERVPRO of Media at (610) 566-5720 for more information about commercial water damage restoration in Broomall, PA, and surrounding communities. The office can also be contacted by emailing office@SERVPROmedia.com

Helping Businesses in Springfield, PA, Recover ROI after Property Damage Disaster

4/22/2022 (Permalink)

Blog Summary: SERVPRO of Media highlights several steps a business can take before and after a disaster to recover ROI in the wake of property damage.

SERVPRO of Media understands that when a business suffers a property damage disaster and needs storm, fire, or water damage restoration services, the consequences can be devastating to the building, the business’s daily activities, and the bottom line. Cleanup and restoration must be rapid and thorough for the resumption of normal business operations, a stable revenue cycle, and a return to profitability. Weathering a natural disaster or recovering from fire damage, a water intrusion, or sewage backup now shifts to the overall survival of the company. Effective management of the disaster recovery process is pivotal for a business’s success and ROI going forward.

Steps to Follow to Recover ROI After a Disaster

A solid, stable enterprise can weather a property damage disaster disrupting a day or two of normal business operations. The key to survival is a rapid cleanup and restoration that avoids a prolonged interruption of the business’s revenue cycle. Here are steps to disaster recovery that will have a positive ROI.

When Disaster Strikes

Step #1: Reach out to the insurer and inform them of the property damage disaster.

An immediate response neutralizes inertia, stimulates activity, and generates momentum in the cleanup and restoration process. Unnecessary and prolonged delays in reporting can impact claims coverage.

Disturbing the disaster site can complicate the assessment and estimating process. Document the disaster scene with photos and descriptive video. Take the initiative to protect lives, important documents, data, electronics, equipment, product, and inventory. Some commercial insurers may dispatch a rapid-response team to assess the site.

Cleanup immediately following the disaster may involve the removal of damaged inventory, merchandise, equipment, insulation, or flooring. Do not discard any of these items, which provide evidence of the severity of the disaster on the business.

Step #2: Seek assistance to overcome financial hurdles.

Assistance to weather the “financial storm” after the storm or other disaster may be available through the Small Business Administration and the Office of Disaster Assistance. Any business, large or small, located in a declared disaster area qualifies to make an application for a low-rate, long-term loan to fund recovery from property damage. The SBA recognizes that a business may sustain real economic injury and accepts applications from eligible businesses seeking relief in the form of a working capital loan.

Loan amounts, interest rates, and repayment terms are generous to subsidize the repair and replacement of machinery, inventory, and property. Additional monies above the disaster damages may be obtained for uninsured or under-insured losses to protect the property against future disasters of the same type.

Homeowners and renters can secure SBA disaster relief loans to repair or replace personal belongings and for home repairs needed as a result of the impact of the natural disaster.

Step #3: Keep the lines of communication open and flowing.

As soon as possible, provide customers, clients, and relevant vendors with a status update. Update the company’s website to reflect the status of business operations moving forward, including:

  • Ordering
  • Shipments
  • Inventory
  • Re-opening and business hours

Reach out across multiple channels, including texts, voice mails, and various social media platforms. Inform clients, customers, and vendors of the company’s status. Transparency in the moment of crisis demonstrates the management team, staff, and employees know how to overcome challenges that build trust with customers, clients, vendors, and fulfillment partners.

Step #4: Do not expect a rapid federal relief response.

Be aware that FEMA may be slow to deliver aid, especially if the disaster is widespread. Private insurance or an SBA loan will deliver needed capital at a faster pace than FEMA.

What to Do Before a Disaster Strikes

Preparation is the key to surviving a property damage disaster and re-engaging business operations.

Step #1: Formulate a coherent, executable backup plan.

A business continuity plan is a pathway to recovery. The business continuity plan includes the following elements:

  • Preparation, planning, and drills before the disaster
  • Response during the disaster, which may be several days if the culprit is a slow-moving tropical storm or hurricane
  • Data backup action plan before, during, and after the disaster
  • Cleanup and restoration immediately after the disaster
  • Strategies to fill and track orders or provide client services
  • Vendor workarounds
  • Short-staff solutions such as remote work and critical-needs staffing
  • Rapid funding pipelines to supply pressing needs for working capital during an interrupted revenue cycle

Consult with data recovery vendors and cloud services providers for an integrated, seamless, and secure response and recovery.

Step #2: Review and update insurance coverage.

Private sector insurance coverage is more agile and responsive than FEMA. Be aware that many policies do not cover earthquake and flood damage. A rider may be needed to cover wind damage from a hurricane or a power outage from severe weather.

Step #3: Pre-qualify a damage restoration company before a disaster strikes.

Look for these vital features:

  • Rapid response within one hour
  • 24/7, 365 days a year, including holidays
  • Solid references and reviews
  • Experienced in handling the challenges of cleanup and restoration in a commercial setting
  • Licensed, bonded, insured, and possessing the industry-standard IICRC certifications
  • Rapid scalability to handle any size and type of disaster
  • Locally owned and operated

SERVPRO of Media provides commercial damage restoration services for Springfield, PA, businesses, both large and small. The office can be contacted by phone at (610) 566-5720 or by email at office@SERVPROmedia.com

Four Ways a Commercial Damage Restoration Project Differs from a Residential Project

3/14/2022 (Permalink)

Blog Summary: SERVPRO of Media highlights four key factors that make commercial restoration different from residential restoration.

SERVPRO of Media, PA, provides both residential and commercial damage restoration and restoration services. In many ways, property damage restoration in these two venues is similar. A home and a commercial setting such as a professional office, retail outlet, or manufacturing facility both require:

  • A reputable property damage restoration company that is bonded, licensed and insured
  • A rapid response
  • Immediate scalability to meet the challenge of an expanding disaster scene
  • An inspection, assessment, and industry-standard estimate with detailed documentation of damages
  • Competent, quality-conscious technicians who are trained, certified and experienced in a broad spectrum of property damage restoration services
  • Compassionate, conscientious, and caring staff
  • A culture of professionalism
  • Advanced, industrial-grade equipment to meet any restoration challenge
  • Cutting-edge technology for moisture detection, mold mitigation, biohazard cleanup, document, and artwork restoration, and electronics restoration
  • Safety protocols and PPG (Personal Protective Gear)
  • Advanced cleaning techniques and safe cleaning, sanitizing, and deodorizing products
  • Validation of services and industry-standard reporting apparatus for insurance and regulatory purposes

These factors are crucial for any residential or commercial venue and for any disaster type.

Commercial Restoration and Residential Restoration Compared

Commercial and residential property damage disasters share many non-negotiable requirements, as mentioned above. However, some distinct differences do exist. These differences factor into the decision-making process when choosing a restoration company to restore property damage at a commercial facility in Newtown Square, PA.

1. The scope of the restoration project

One difference between a commercial damage cleanup and restoration and a residential project is the square footage of the disaster. The scope of a residential restoration is usually smaller than that of a commercial facility. A typical home might total a few thousand square feet under the roof; a full basement can double this total. In contrast, a four-story office complex might encompass 5,000 square feet per floor. A weekend fire sprinkler failure on the top floor might infiltrate all four floors and the basement loading and storage area.

A commercial restoration company must have the expertise, appropriate equipment, and adequate manpower to rapidly mitigate the water damage before advanced secondary damage further complicates the water removal, dehumidification, cleanup, and restoration process. The choice to use a cleanup and restoration company only accustomed to small-scale residential projects could be a disastrous decision!

2. Stringent regulations and restrictions

The regulations and restrictions that apply to some commercial settings complicate the cleanup and restoration process. A medical facility cleanup may call for special personal protective equipment, while a daycare facility may require strict sanitation. A food packaging plant such as a commercial bakery requires meticulous attention to detail to ensure a safe and healthy environment. These settings demand the services of restoration technicians who possess expertise, skill, and appropriate training.

3. Sophisticated and expensive equipment

The residential setting will have its share of appliances, electronics, and equipment such as a microwave oven, home theater, and an all-in-one printer. A commercial environment might have sophisticated machinery, several 3-D printers, and a bank of computers valued at millions of dollars. When appliances and equipment are damaged in the home, often it is more cost-effective to discard the damaged items and purchase replacements. In the commercial setting, the cleanup and restoration, though costly, might be only a fraction of replacement costs for some of the damaged equipment. The removal, restoration, and re-installation of the equipment require knowledge and meticulous care.

In many instances, the location and positioning of machines, equipment, workstations, cubicles, testing centers, open spaces, and the copy center are configured to accommodate manufacturing processes, facilitate workflow efficiencies, enhance safety, and channel traffic within the commercial structure. Disruption of the flow of products, information, or client services can be very costly to a manufacturing unit, professional office, or medical clinic. The damage restoration company that takes on a commercial project must pay close attention to details.

4. Complex ventilation systems

Commercial ventilation systems carry a heavy load and are more complex than the typical residential HVAC system. The health and safety of dozens or hundreds of employees, customers, clients, students, or patients depend on the successful cleaning and restoration of the ventilation system in a commercial facility. Chemicals and contaminants must be removed to ensure proper air quality after fire and smoke damage, water damage, or a biohazard incident.

SERVPRO of Media has the equipment, highly trained and experienced technicians, knowledgeable support staff, and the skills and knowledge base of over 1700 other SERVPRO franchises around the country. The professionals at SERVPRO can handle the small-scale residential property damage disaster and the complex, large-scale commercial property damage disaster that requires the rapid, multi-front deployment of local or regional SERVPRO franchises.

Operations managers, facility specialists, property management companies, and homeowners are advised to pre-qualify a competent, capable, caring property damage cleanup and restoration company that can handle any size or type of disaster, 24/7, 365 days a year with a rapid response.

For more information about commercial damage cleanup, contact SERVPRO of Media by phone at (610) 566-5720 or by email at office@SERVPROmedia.com

What Commercial Claim Statistics Reveal About the Frequency and Costs of Property Damage

2/1/2022 (Permalink)

Blog Summary: SERVPRO of Media highlights a study from The Hartford that outlines the most common and most expensive categories of commercial insurance claims, many of which are caused by property damage disasters.

Protecting a facility against water damage, fire damage, and storm damage is an essential part of doing business in a brick-and-mortar location. A property damage disaster can devastate a structure, delay the provision of services, and diminish ROI, potentially causing the enterprise to close down. However, it can be all too easy for business owners to fall into the mindset of “Disasters happen to other businesses but not to my business.”

For over twenty-five years, SERVPRO of Media has served the property damage restoration needs of the community, and the team understands just how devastating commercial property damage can be to businesses, big and small. To help business owners understand the possibility of property damage occurring at their facility, SERVPRO of Media is highlighting commercial insurance claim statistics that reveal just how likely a disaster is to strike.

The Connection Between Commercial Insurance Claims and Property Damage

According to The Balance Small Business, “In recent years, The Hartford analyzed data from claims filed by small business owners over a five-year period. The claims had been filed under more than one million property and liability policies. The analysis indicated that 40% of small businesses would likely incur a property or liability loss within the next 10 years.”

This study by The Hartford analyzed two factors — how frequently a type of claim was made and how much the claim cost. These categories are described as “claim frequency” and “claim severity.” The study identified the top ten most common commercial insurance claims and ranked the average claim size. The property damage-related statistics below provide business owners and property owners with a sobering perspective.

  • Water damage and freeze damage: 15% of claims

Coming in at number two on The Hartford’s claim frequency list, water damage is a common problem that many businesses will face. On average, water and freeze claims cost $17,000. The Balance Small Business notes, “Businesses can avoid freezing losses by clearing roofs of snow and ice, training key workers how to shut off the water, and maintaining an adequate temperature indoors so pipes don’t freeze.”

  • Wind damage and hail damage: 15% of claims

Storm damage falls just below water damage on the frequency list. Costing around $26,000 for the average claim, wind and hail damage can cause structural damage and enable water intrusion. Dead tree limbs and improperly anchored equipment can become destructive and deadly projectiles when lifted airborne by the raging winds of severe weather. If storms are in the forecast, businesses can mitigate wind and hail damage by pruning dead or dying branches from trees, securing equipment located outdoors, and reinforcing windows that could be shattered by hail or debris.

  • Fire damage: 10% of claims

While fire damage is number four on the frequency list, it is number three in claim severity. The average fire damage insurance claim totals approximately $35,000, which is more than twice as expensive as a water or freezing damage claim.

Since fire damage can be so costly, prevention is crucial. The Hartford advises businesses to adopt an emergency preparedness plan and carry out fire drills, as well as test smoke detectors and fire extinguishers on a regular basis.

  • Customer slip-and-fall accidents: 10% of claims

While not directly related to property damage, slip-and-fall incidents can sometimes be attributed to water damage. For instance, a customer might slip on a water spill that was not dealt with promptly or a slippery patch of moisture from a hidden water leak. These accidents can be costly. $20,000 is the average claim amount for a slip-and-fall incident.

How to Move Forward After Commercial Property Damage

With property damage issues falling in the top five most common commercial insurance claims, business owners need to prepare and plan for property damage, even while praying that such a disaster never strikes their building. Thorough preparation and periodic maintenance and inspection can go a long way towards damage prevention, unforeseen disasters can arise. When water, fire, or storm damage happens at Broomall, PA, commercial facilities, business owners can trust SERVPRO of Media to rapidly respond to the situation and provide damage remediation and cleanup services that allow companies to quickly resume normal business operations and recover financially.

To learn more about SERVPRO of Media’s commercial damage restoration services, call (610) 566-5720 or email office@SERVPROmedia.com

What Are Some Common Sources of Water Intrusion at a Commercial Facility?

12/28/2021 (Permalink)

Blog Summary: SERVPRO of Media highlights the five common causes of commercial water damage and offers tips on how a business can handle a water damage disaster when it strikes.

SERVPRO of Media provides commercial damage restoration for fire and smoke damage, water damage, and sewer backups. The damage restoration company also offers deep cleaning services for businesses during the ongoing COVID-19 pandemic. The restoration professionals at SERVPRO are experienced, highly trained, and well-equipped to handle the demanding challenges of commercial property damage cleanup and restoration.

A water damage incident at a business can produce a cascade of disastrous consequences such as:

  • Lost or slowed productivity spanning days or weeks
  • Revenue declines from lost sales
  • Increased overhead to cover workarounds
  • Customer migration to other suppliers or service providers
  • Employee migration to competitors or other jobs
  • Repair or replacement of damaged equipment, electronics, and tools
  • Replacement of damaged raw goods used in the production process
  • Inventory spoilage
  • Damage cleanup and restoration expenses
  • Increased insurance premiums

The actual cost of the cleanup and restoration may be minimal when compared to the cumulative economic impact on business operations, sales, the revenue cycle, customer satisfaction, and employee retention.

Prevention strategies and a recovery response plan are necessities for the business owner, operations manager, facility supervisor, or commercial property management company. Prevention, response, and remedy begin with identifying the most common causes of water damage at a business. Awareness of the most common causes of water damage in a commercial setting will assist the key decision-makers as they identify vulnerabilities and exposure to liabilities.

The roof

Roof leaks are an ongoing challenge and require constant attention. Regularly inspect a flat roof for pooling water. A square foot of water one inch deep weighs in at 5.2 pounds. A clogged drainage system can turn a commercial flat roof into a shallow pond weighing thousands of pounds. This additional stress can create a leakage nightmare.

Prevention strategy: Frequently Inspect the roof membrane, perimeter flashing, and roof penetrations (drains, pipes, and vents). Schedule an inspection with a professional commercial roof contractor. Re-caulk and re-seal before issues arise.

Equipment and appliances

Facilities with equipment that utilize water are constantly vulnerable to a water damage incident. Water heaters, air conditioners, and water filtration systems, as well as equipment involving pipes, tubes, filters, or gaskets in the production process, are at risk for a potential water leak. Significant water damage can occur if the leak happens outside the hours of normal business operations.

Prevention strategy: Schedule regular equipment inspections and maintenance. Take both written and photographic documentation of warning signs such as bulges, cracks, rust, and unexplained moisture. Periodically replace water supply lines. Re-caulk and re-seal cracks and crevices. Locate the source of leakages and abnormal deposits of moisture, and repair the leaks.

Remember to include the office refrigerator, ice maker water supply line, and in-line water filtration system in the inspection and maintenance schedule. A ruptured supply line can flow at a rate of 3 gallons per minute, or almost 1500 gallons during the eight-hour third shift when many offices are dark and deserted.

Pipes and drains

The plumbing system in a commercial setting is subject to constant usage and occasional damage from equipment. A one-eighth-inch crack can flood the office, waiting room, or sales floor with 250 gallons of water in a 24-hour day. A flooded showroom is not a welcomed sight on Monday morning.

Prevention strategy: Look for visible signs of a leak, including moisture, rust, blue stains, cracking, and bulging. Check for scale buildup inside pipes. Pipes susceptible to freezing should be adequately insulated. Consider installing a passive leak detection system where appropriate.

Sprinkler systems

Sprinkler systems are commonplace in commercial buildings to extinguish flames or at least to minimize fire damage. When a fire sprinkler system malfunctions, the water damage can be extensive.

Prevention strategy: Regular inspection and quick repair are the best course of action to prevent or minimize a water damage disaster when dealing with a sprinkler system.

Severe weather

Thunderstorms, tornadoes, hurricanes, flash floods, and snowstorms are unavoidable. Business owners and property owners should be aware of exactly what the commercial property damage insurance policy will cover and will not cover. If any exposures are identified, seek advice from the agent about adding endorsements to close gaps in the policy. The time to learn about coverage is before a property damage disaster occurs.

Preparedness strategy: A structurally sound roof, clean gutters, clear drains, a leak detection system, and an emergency-ready plan are important factors in helping a building weather a storm or other natural disaster. A site analysis of the landscape, including slope, grade, and drainage, may indicate the need to make manageable adjustments that could potentially prevent localized site flooding during a heavy downpour from a stalled thunderstorm or slow-moving tropical storm or hurricane.

What to do after water damage

Pre-qualifying a property damage restoration company before the water damage occurs can save precious time and prevent advanced secondary damage. Look for these features and services in a damage restoration company.

  • Available 24/7, 365 days, including holidays
  • Rapid response within an hour or less
  • Detailed estimate with documentation including video and images
  • Insurance claim management from start to finish
  • Can handle any size and type of disaster
  • The best equipment and highly-trained, certified technicians
  • Experience handling commercial property damage restoration
  • A positive track record validated by reviews and references

SERVPRO of Media meets each of the criteria listed above and more. A SERVPRO of Media representative will also work closely with business owners and property managers to formulate a Ready Plan tailored to the specific needs of the client.

To learn more information about Broomall, PA, commercial water damage, call SERVPRO of Media at (610) 566-5720. The office can also be contacted by email at office@SERVPROmedia.com

What Are the Benefits of the Certified: SERVPRO Cleaned Program for Broomall, PA, Businesses?

11/24/2021 (Permalink)

Blog Summary: SERVPRO of Media provides local businesses with the Certified: SERVPRO Cleaned program, a commercial cleaning regimen designed to combat viral pathogens.

As a full-service damage restoration and cleaning company, SERVPRO of Media understands how disruptions affect homeowners and businesses. In recent memory, few events have been more disruptive than COVID-19. The ongoing pandemic continues to emphasize the importance of cleanliness, especially at businesses and commercial facilities. With the constant influx and outflow of people into and out of a building, business owners or property managers will want to do their due diligence to ensure that the space is as clean, safe, and healthy as possible.

Consulting with a Commercial Cleaning Professional

When hiring a company for commercial cleaning and disinfecting services, the business owner will want to identify a team that is experienced in cleaning commercial facilities and has the right equipment to complete the job. A cleaning protocol that can be tailored to the specific needs of the building is ideal.

At SERVPRO of Media, technicians provide a defensive viral pathogen cleaning program called Certified: SERVPRO Cleaned. Because not all businesses have the same disinfection needs, the program is designed to serve the unique needs of facilities in a wide variety of business sectors.

SERVPRO of Media assigns the commercial client a Cleaning Protocol Specialist who identifies the cleaning considerations of the individual business. Certified: SERVPRO Cleaned evaluates a variety of factors, including the following:

  • In what industry does the business operate?
  • What is the size of the business?
  • How many high-frequency touchpoints are present in the facility?
  • What amount of foot traffic does the business see on a regular basis?
  • Where do congestion points occur?

The Commercial Cleaning Process: What to Expect

Once a plan of action for cleaning the facility is decided upon, SERVPRO of Media’s cleaning experts implement a deep clean of the premises. Certified: SERVPRO Cleaned far exceeds standard janitorial cleaning practices; the program involves proactive cleaning that targets and defends against viral pathogens.

The company uses proprietary hospital-grade cleaning solutions that have been approved by the Environmental Protection Agency (EPA). One of the products that SERVPRO of Media utilizes to clean facilities is SERVPROXIDE, a hospital-grade disinfectant certified by the National Sanitation Foundation (NSF) for direct food contact surface use.

In addition, the team has training and experience in biohazard cleaning and decontamination for both porous and non-porous surfaces. Technicians are educated in the proper cleaning techniques through an industry-leading, proprietary training program. Clients can trust that these professionals will always adhere to the highest standards set by the Centers for Disease Control and Prevention (CDC).

How Can Businesses Communicate a Culture of Cleanliness to Customers?

After cleaning the client’s facility, SERVPRO deploys communication touchpoints to inform the business’ customer base that the business is committed to making a healthy environment its top priority. From signage to markers for the business’s digital footprint, SERVPRO’s trusted and time-tested brand reassures both customers and employees that the premises have been cleaned and disinfected by industry-leading service professionals.

A key visual element is the Certified: SERVPRO Cleaned shield, an emblem that is posted on the front window of a business cleaned by the SERVPRO team. The shield, along with other graphics, serves as a beacon that confidently welcomes consumers into a comfortable, secure, safe, and healthy facility.

Commercial Cleaning: A Valuable Service for Delaware County Communities

Over the course of the COVID-19 pandemic, SERVPRO of Media has had the privilege of serving the cleaning needs of businesses through the community, including the areas of Media, Broomall, and Newton Square.

One client posted the following review of the commercial cleaning services that the SERVPRO of Media team provided: “We have used SERVPRO of Media to disinfect over 100 store locations since the COVID-19 pandemic began. They have not failed us once. Melissa always answers my calls no matter what time I call her and services us immediately. I highly recommend using SERVPRO of Media for all your cleanup and restoration needs, especially in emergency situations!”

Another reviewer wrote, “Great customer service experience provided by Brenda, she was quick and responsive. Rob provided a thorough COVID-19 cleaning of our facilities. He was on-time, professional, and very knowledgeable about the service he was providing.”

To learn more about Broomall, PA, commercial cleaning services or to inquire about the Certified: SERVPRO Cleaned program, contact SERVPRO of Media by email at office@SERVPROmedia.com. The staff can also be contacted by phone at (610) 566-5720.

The Benefits of Investing in Commercial Cleaning Services for Ceilings, Walls, and Floors

9/14/2021 (Permalink)

Blog Summary: SERVPRO of Media, PA provides time-tested and industry-approved cleaning methods along with EPA-approved cleaners for cleaning ceilings, walls, and floors.

SERVPRO of Media, PA, offers commercial cleaning services for ceilings, floors, and walls. Technicians have specialized training in time-tested and industry-approved cleaning methods, and SERVPRO’S proprietary cleaning system enables the team to properly clean and restore a structure.

Clean ceilings: Why are they important?

While walls and floors receive fairly regular attention, the ceiling is an area of a building that rarely receives the attention it deserves because it often escapes notice. Clean ceilings are important to the health and safety of the occupants. Ceiling hygiene can be challenging, but safe, effective solutions are available.

What is up with the ceiling?

The maintenance team and property managers would do well to consider the substances that collect on ceilings:

  • Dust, pet dander, and dirt
  • Cooking grease and oily grime
  • Nicotine from smoking
  • Soot and residue from welding and any previous fires
  • Cobwebs
  • Animal and insect nests
  • Fleas, lice, and mites
  • Insect, rodent, bird, and bat feces
  • Mold, mildew, algae

The accumulation of these substances on the ceiling creates an unpleasant environment for anyone that enters the facility.

The challenges of cleaning ceilings

Commercial ceilings can be difficult to keep clean, whether the space is a school, daycare, hospital, office, or manufacturing unit.

  • Size and height

Commercial ceilings may vary in size from a few thousand square feet to several hundred thousand square feet. Ceiling height may well exceed the usual eight to ten feet of the residential structure.

  • Different styles

Dropped ceilings employ ceiling tiles to conceal the actual ceiling. Exposed ceilings create interest by accentuating plumbing, ductwork, electrical conduit, fans, lighting, the sprinkler system, security cameras, and audio speakers. The additional surfaces can be challenging to access and clean. Dust and grime will find their way into every crevice.

The benefits of clean ceilings, floors, and walls

  1. Occupants can breathe easier and stay healthy.

An unclean workspace can lead to diminished productivity, lost time from work, absenteeism from school, and potential litigation from affected parties.

  1. A clean facility from the top down creates a positive first impression for customers and visitors.

Over time, stains will appear on ceilings. The causes may include condensation from fluctuating temperatures in the facility, a leak in the roof, or an internal plumbing leak. The visible stain does not make a positive impression on visitors to the facility. Also, a dirty ceiling will begin to stink over time. The building’s employees will grow accustomed to the odor, but customers, clients, and vendors will notice the smell almost immediately. The offensive smell will hurt business, as well as the company’s reputation.

  1. A clean work environment improves worker productivity.

Cleanliness in a commercial setting eliminates distractions and improves worker morale. Employees, clients, and customers notice and appreciate the attention paid to cleanliness and respond positively.

  1. A ceiling free of dust and oily grime is more fire-safe.

Dust and grime on rafters, girders, ductwork, plumbing, and electrical conduits can spread flames throughout a facility covering several hundred thousand square feet in a matter of minutes, causing the destruction of the facility and sometimes the loss of life.

When ceilings, floors, and walls need cleaning, call a professional cleaning company

An employer puts untrained employees at risk by having them clean ceilings, floors, and walls without the proper training and gear. The use of harsh chemicals can cause skin irritation, eye injury, and respiratory distress. In addition, some cleaning solutions are flammable and present a fire hazard. Improper cleaning techniques can damage the ceiling texture, wallpaper, or floor finishes.

When a business needs cleaning services that are beyond the scope of its janitorial staff, the business owner or property manager can call SERVPRO of Media to provide prompt service. The cleaning professionals at SERVPRO of Media have the training, equipment, safe cleaning solutions, and the necessary personal protective gear to safely and efficiently clean the ceilings, floors, and walls of an office complex, school, church, hospital, or manufacturing unit. The company can also provide other commercial cleaning services, including carpet and upholstery cleaning, air duct and HVAC cleaning, drapes and blinds cleaning, odor removal and deodorization, and proactive viral pathogen cleaning.

For more information about commercial cleaning in Media, PA, contact SERVPRO of Media by email at office@SERVPROmedia.com. The damage restoration and cleaning company can also be reached by phone at (610) 566-5720

The Importance of Fire Safety Training in Commercial Environments Prone to Fire Risks

8/20/2021 (Permalink)

Blog Summary: In a commercial environment prone to fire risks, fire prevention and fire safety training is essential. SERVPRO of Media highlights the importance of fire prevention strategies for businesses.

Effective fire prevention strategies are essential to prevent commercial fire damage in Media, PA. Due to the raw materials involved in the production process or the process itself, certain industries are particularly susceptible to fires. This vulnerability to fire danger compels these industries to provide staff with fire prevention training to reduce these risks. If a fire should occur, resources must be tapped to get the business up and running as soon as possible. A key resource is a fire, smoke, and water damage restoration company with the knowledge, skills, and equipment to provide the needed restoration services.

Fire safety is a top priority and should be a prominent component of a company’s safety culture. Fire prevention needs to be an indispensable element of the daily workforce protocol. Fire safety strategies should be second nature for everyone who works in the industry. Over time, the workforce will embrace and internalize fire safety. Ongoing instruction and thorough training will instill the calm discipline required to respond to a fire emergency.

What are some common fire hazards?

All industries and businesses with on-site employees have some exposure to fire danger. However, some industries are more vulnerable. These vulnerabilities include:

  • flammable materials, such as paper, fabric, and plastics, that are stored on-site or used in the production process
  • chemicals such as solvents, petroleum distillates, and raw materials that, when combined with other ingredients in the production process, can ignite or explode
  • various equipment, machines, and systems that utilize heat, require electricity, create friction, or produce sparks

If any of these vulnerabilities are present in an industry or business, fire safety should be at the core of the company’s training program.

Who should receive fire safety training?

Fire safety training should be mandatory for all employees, both old and new. New employees must receive upfront intensive training; however, established employees should not be exempted from frequent fire safety and prevention training. On-site product vendors and contract service providers should also be included in the fire safety training program for their own personal safety and to reduce potential liabilities should an injury or fatality occur during a fire.

Why is the management mindset essential?

A proactive management mindset is crucial if the workforce is to fully embrace fire prevention training. Experts in industrial fire prevention explain the vital role management mindset plays in establishing and maintaining an effective fire prevention training program: “How you [the business owner or senior management] approach and teach your staff of fire safety plays a large role in the overall effectiveness of training. Not only are you teaching the basics of fire prevention and safety, you are also showcasing the value of their life to you as the business owner.”

What are the benefits of fire safety training?

Listed below are some of the benefits of training management, staff, and the workforce on fire prevention and safety:

  1. Reduces the likelihood of a fire

Successful fire prevention is the single greatest indicator that fire prevention training is effective. Some fires such as those resulting from a natural cause like lightning are unavoidable. The prevention of one fire can justify the expense of implementing a fire prevention training program. Employee wages must be paid during the time spent in training. The cost of shutting down a production line to train the crew can be staggering.

However, a fire event can disrupt or shut down the entire facility for days or weeks. A partial rebuild might take portions of the facility offline for months. Equipment, resources, and inventory may be damaged or destroyed. Customer service can be interrupted. In the final analysis, fire prevention is worth the investment if it prevents a disaster that may have caused serious personal injury or fatalities.

  1. Minimizes property damage in case of a fire

Employees who know how to discharge a fire extinguisher, deploy a fire hose, and apply a fire blanket are, in many cases, capable of extinguishing a fire as soon as it erupts. Neutralizing a fire before it spreads out of control reduces the extent of the damage and the expense of restoration and repairs.

  1. Ensures proper and safe escape in case of a fire

A fire escape plan reinforced by having regular fire drills improves the safety of all employees. Regular fire drills reinforce familiarity with escape routes and the use of equipment to extinguish the fire.

  1. Opens up the lines of communication

A robust fire prevention program encourages management and employees to address concerns, ask questions, and propose improvements in prevention strategies. Employee insights can prevent fires and save lives.

Why call SERVPRO of Media, PA, for commercial fire damage restoration?

  1. Availability and rapid response

SERVPRO of Media, PA, is available 24/7, 365 days a year, and can be on scene within an hour. With each passing minute, advanced secondary damage increases the scope of the disaster and the cost of the restoration project.

  1. The ability to adapt and scale

Commercial fire damage almost always involves smoke and water damage. The area affected by the fire may range in size from a few thousand square feet to hundreds of thousands of square feet. The complexity of the disaster, the size of the facility, and the nuances of different environments are all factors that must be considered during the restoration process. A damage restoration company must be able to scale immediately and exponentially in order to handle a wide range of restoration challenges.

  1. The most advanced equipment, technology, and cleaning techniques

Commercial-grade equipment works quickly and efficiently, and the latest moisture detecting technology ensures that the water removal and drying process is thorough. The company uses proven cleaning techniques and EPA-approved cleaning solutions so that the client’s facility is clean and safe.

For more information about Media, PA, commercial fire damage restoration, call SERVPRO of Media at (610) 566-5720 or email office@SERVPROmedia.com

Choosing between Fire Sprinkler and Fire Suppression Systems

6/9/2021 (Permalink)

Fire Sprinkler Having a Fire Sprinkler System or Fire Suppression System is Important for a Business

When pondering a fire taking place, most only think of the obvious; fire damage. There are many other damages that occur during, and after a fire. Smoke, soot, water, and mold damage are a few of these additional damages. Deciding between a Fire Sprinkler and a Fire Suppression System is an important decision for any business owner.

Most business facilities and commercial spaces are only protected by a pre-action fire sprinkler system. Businesses have many options, each having strengths and weaknesses. If you are considering sprinkler or suppression systems for your business or commercial space, it is important to know the difference between the two, and the different types.

Fire Sprinkler Systems

While sprinkler systems are great at containing a fire, these systems must be exposed to enough heat to warrant the release of water. The short time span between the fire starting and the sprinklers releasing water, a fire can grow substantially, resulting in increased fire damages.

Sprinkler systems have additional issues as well. When the sprinkler system releases water, it may cause substantial water damage to items such as furniture and electronics. If the water is not sufficiently dried in a  timely manner, this potentially paves the way for mold growth. It is important to keep this in mind when deciding the best method of fire protection for your business.

Suppression Systems

Fire suppression systems use a combination of dry chemicals, gaseous, foam, and wet agents to suppress and prevent the spread of fire in a building. Some common types of suppression systems and agents include:

  • Wet chemical fire suppression: Most commonly used in kitchens. The suppressant used is a liquid substance that when sprayed onto the affected area, and is brought in contact with cooking oils and fats, will react to produce a foam that immediately cools the flames.
  • Dry chemical fire suppression: Used to quickly extinguish fires caused by flammable liquids. Most commonly used in industrial settings or areas where flammable liquids are being stored.
  • FM 200 fire suppression: Requires no cleanup, leaves no residue, and is safe to use in occupied spaces. Ideal for spaces such as computer rooms, museums, libraries, and areas where other sprinkler or suppression systems may cause large amounts of damage.

If you, your business, or commercial space is dealing with damage and loss resulting from a fire, SERVPRO of Media and SERVPRO of Central Delaware County are able to respond immediately. Regardless of size or scope, we have the tools to get your business back up and running, “Like it never even happened.”

How SERVPRO’s Commercial Cleaning Services Keep Business Owners, Employees, and Customers Safe

6/3/2021 (Permalink)

Blog Summary: By providing viral pathogen cleaning services that meet the stringent guidelines established by the CDC, SERVPRO of Media enables local businesses and commercial facilities to stay safe and clean.

SERVPRO of Media, PA, urges businesses to continue to be proactive with commercial cleaning. Efforts to vaccinate large sectors of the U.S. population have been successfully implemented. According to NPR, “Since COVID-19 vaccine distribution began in the United States on Dec. 14, more than 225 million doses have been administered, fully vaccinating over 92.9 million people or 28% of the total U.S. population.”

Yet, businesses should not let their guard down when it comes to cleaning their commercial facility. Widespread vaccination efforts should not cause business owners to allow themselves to be lulled into a false sense of security. Instead, they should take proactive measures to ensure the health and safety of their customers and employees.

The Positive Impact of a Clean Business Environment

Employees and customers are more comfortable in a commercial facility that is clean and presents a low risk to population health. Employees are more willing to maintain consistent attendance patterns amid the ongoing pandemic if they are confident that they are less likely to contract the disease. Masking, sneeze guards, social distancing, and screening protocols also help employees overcome any anxieties. Likewise, customers and clients have a greater sense of confidence and personal security when they see employees proactively protecting the health of visitors. Safety protocols include:

  • employee masking and gloving
  • social distancing
  • standing behind sneeze guards
  • frequently disinfecting counters, shopping carts, and other high contact touchpoints
  • screening procedures that require temperature checks and the completion of a brief questionnaire

Though compliance is somewhat inconvenient and time-consuming, it is necessary to help employees and patrons overcome any concerns they may have about the safety of the commercial environment.

As the economy re-opens and life incrementally returns to some degree of normalcy, employees and customers will still have questions and concerns about the ongoing safety of a commercial facility that is open to public traffic.

Achieving and Maintaining the New Standard of Clean

SERVPRO of Media understands the concerns people have about returning to brick-and-mortar locations and has ushered in a new standard of clean with its Certified: SERVPRO Cleaned program.

The team of commercial cleaning professionals at SERVPRO of Media is earnestly dedicated to increasing employee and consumer confidence in Media and the surrounding communities in pursuit of the new normal. Certified: SERVPRO Cleaned is an important tool to achieve, maintain, and validate the new standard of cleanliness everyone is expecting.

What Is Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is SERVPRO’s new defensive pathogen cleaning program. The innovative program is a proactive, viral pathogen cleaning approach. The state-of-the-art strategy far exceeds the cleaning practices offered by standard janitorial companies. SERVPRO has over fifty years of experience in biochemical spill remediation and decontamination. Businesses and their patrons can trust the SERVPRO of Media professionals to apply a higher standard of cleanliness.

How the Process Works: Consultation, Cleaning, Certification

The innovative, highly effective, and safe viral pathogen cleaning protocol is based on a three-step process.

Step 1: Consult

Schedule a consultation with a SERVPRO cleaning and restoration specialist. Since no two businesses are identical, SERVPRO customizes a cleaning program to the unique needs of each facility.

Step 2: Clean

Next, an expert deep clean is scheduled. The viral pathogen cleaning strategy is based on the individually tailored plan derived from the consultation. The SERVPRO technicians use only proprietary EPA-approved, hospital-grade cleaning solutions. The cleaning specialists always adhere to the highest level of cleaning and decontamination standards set by the CDC.

Step 3: Certify

Customers, clients, and employees will recognize a business that is Certified: SERVPRO Cleaned by a shield symbol that is displayed in a prominent, highly visible location on the front window of the commercial premises. This badge signifies the business’ strong commitment to the security and comfort of employees, customers, and the larger community. The Certified: SERVPRO Cleaned shield means that everyone can enter the building with confidence that the facility is clean and safe because the experts in commercial cleaning in Newtown Square, PA, have done their job.

For more information about SERVPRO of Media’s commercial cleaning services, contact the Media, PA, damage restoration and cleaning company by phone at (610) 566-5720. The team can also be reached by email at office@SERVPROmedia.com.

A Leading Commercial Damage Restoration Company Offers Tips for Preventing Water Damage

4/29/2021 (Permalink)

Blog Summary: SERVPRO specializes in cleaning and commercial damage restoration. Their experts in the field discuss common causes of water damage, providing practical tips for prevention and professional assistance.



Commercial damage restoration is often a necessity after nightmare flooding or other water damage stops normal business operations in Broomall, PA. Disasters destroy inventory and equipment and leave unsightly stains that could tarnish the brand image. The effects of water damage also remain long after the incident, and businesses need to be proactive in using services like SERVPRO.

Top Causes of Commercial Water Damage, Restoration Advice, and Prevention Tips

There are five common reasons a business might need to seek commercial damage restoration for water damage disasters in Broomall, PA: 

#1 Check Burst or Leaking Pipes

Deteriorating pipes cause catastrophic damage in a surprisingly short time. Pipes are usually hidden, so a commercial property owner may not notice the damage until the issues are widespread. Proactive measures may prevent burst pipes, including:

  • avoiding corrosive drain cleaners, 
  • keeping corrosive materials out of drains, and 
  • maintaining the pipes above freezing point during the winter months. 

Professionals like SERVPRO of Media, PA, are well-equipped to handle the most pervasive water damage, whether from burst or leaking pipes, mold damage, or rot.

#2 Anticipate Hurricanes, Cyclones, and Storms 

Hurricanes and other storms contribute hundreds of billions of dollars to commercial water damage in the United States each year. The loss of power and sewage utilities during severe storms further complicates restoration efforts. SERVPRO of Media, PA, provides decades of experience with hurricane recovery efforts, including extensive restoration services in the aftermath of Hurricanes Katrina and Ike. 

Some hurricane damage is inevitable, but there are a few measures that might help. For example, boarding up windows and surrounding the property with a sandbag wall are great ideas in advance of a storm. It could protect the business from windborne water damage and flooding that could save thousands in repairs.

#3 Act Quickly for Flooding

Floods cause devastating damage in addition to the issues that the hurricane storm surge brings. The flooding exposes newly underwater areas to sewage, toxic chemicals, and other forms of waste and diseases that breed in standing water. Waterlogged wood and drywall rot while damp conditions also facilitate mold that can cause health effects to employees and customers.

Sandbags and basement waterproofing offer some protection against flooding, but it depends on the extent of the water surge. If in doubt, it’s best to contact certified SERVPRO technicians to remove this hazardous waste and dispose of it safely as part of responsible commercial damage restoration services.

#4 Assess Fire Damage Accurately

Imagining a fire striking a business isn’t pleasant, and business owners often miss the indirect damages in their calculations of how to respond. For example, the water damage from efforts to extinguish the fire can be just as extensive as what the blaze destroys. The best way to prevent fire damage is to eliminate fire risks whenever possible and install an early warning system.

#5 Look for Roof Leakage

A leaky roof can be a silent and insidious source of water damage causing rot and mold in attics and infiltrating spaces between walls. It is important to inspect the roof with periodic maintenance and fix signs of damage immediately. If collapse seems imminent, call commercial restoration services like SERVPRO for more information and advice.

#6 Call the Professionals

SERVPRO of Media is a leading commercial damage restoration company with over 1,700 franchises nationwide. Their experienced technicians have seen disasters on the scale of hurricanes Katrina and Ike, and they are happy to bring the same standards of quality and professionalism to Broomall, PA, and the surrounding communities. 

Learn more about SERVPRO of Media, PA, by visiting Facebook or calling 610-566-5720 today. They operate from their offices at 119 Springfield Avenue, Folsom, PA 19033.

Commercial Viral Disinfection Services

4/5/2021 (Permalink)

SERVPRO Supporting Commercial Clients We are Here to Help you with your Pandemic Viral Disinfection Needs

SERVPRO of Media utilizes EPA-registered antimicrobial disinfectants to proactively clean for viruses such as SARS Co-V-2 on the EPA “List N”.  These antimicrobial disinfectants can be applied using a spray or wipe application.  SERVPRO’s full line of virucides have been created using CDC and EPA approved processes and guidelines to keep you, your family, your business and the community safe.

The CDC recommends using EPA-registered disinfectants when an area has been exposed to emerging viral pathogens, according to label directions.  Each EPA-registered disinfectant has a length of contact time where the surface must remain wet with the disinfectant, also known as dwell time, prior to wiping, rinsing or drying.

As the number of pandemic viral cases increase, many commercial clients are faced with having a customer or employee at their facility with a confirmed case of SARS Co—V 2. It is important that CDC approved disinfection processes, with EPA registered disinfectants, are used to reduce the risks associated with the spreading pandemic.

SERVPRO has the proper protocols in place to deal with the pandemic virus’ effect on your business. Call the professionals.  Locally owned and operated, SERVPRO of Media and Central Delaware County is here to help you through the pandemic.  We look forward to assisting local businesses stay open and stay safe. 

Top 6 Facts and Tips for Business Owners Who Need Commercial Water Damage Restoration

3/17/2021 (Permalink)

Blog Summary: SERVPRO’s specialists share tips and facts to help Newton Square business owners better understand the commercial water damage restoration process.



From small mom-and-pop shops to major corporations, for businesses, downtime is lost revenue—and water damage can lead to significant downtime if handled incorrectly. The experts at SERVPRO of Media are here to share some facts and tips about commercial water damage restoration to ensure business owners know what to expect during the process.

SERVPRO of Media has over 27 years of experience in the commercial water damage restoration industry. Their experts offer business owners in Media, Newtown Square, and the surrounding area cost-effective water damage removal, mold remediation, and more. 

Top 6 Commercial Water Damage Restoration Facts and Tips for Business Owners

#1: Watch Out For Mold

After water enters a commercial building, the risk of mold grows exponentially as time passes. It can establish a foothold in as little as 24 hours. To avoid this and other costly damage it would involve, it’s vital to hire a restoration company as soon as possible.

#2: Beware of Contamination

After water damage, there are different categories of contamination. Depending on whether the property was flooded with white water from sinks and other pipes carrying potable water, grey water that could carry chemicals or solvents, or black water from sewers, the clean-up process will be different. The “darker” the water source, the quicker the clean-up must be done for health reasons. 

#3: Drying the Property Isn’t the End of the Problem

Some business owners assume if the area dries out, the problem is over. Unfortunately, that’s far from the truth. Moisture is persistent and can linger on surfaces, leading to mold growth and decay. The dehumidification and water damage mitigation process is just as vital as water removal.

#4: Drying and Restoring a Building is Not One Size Fits All

Different surfaces and construction materials require different drying and restoration techniques.  Some more durable materials can often be saved while others deep cleaning and some, such as some insulation and flooring, will need to be removed from the property and replaced after the drying process is complete.  

#5: Filing an Insurance Claim Quickly is Essential

To make sure the insurance claim is handled properly and full compensation is received, be sure to file an insurance claim as soon as possible following water damage. A good commercial property water damage contractor should be able to help with this. 

#6: Good Maintenance of a Commercial Property is Money Well Spent

Regular inspections and repairs are essential for commercial properties and can often stop water damage before it starts.  The roof, gutters, and interior plumbing should be kept in excellent condition. Doing so almost always saves money in the long-run.

About SERVPRO

SERVPRO of Media has served all of Newtown Square, PA, and the surrounding areas for nearly three decades. Their attention to detail and friendly service have earned them an excellent reputation in the community.  The SERVPRO team provides business owners with the support they need through every step of the commercial property water damage restoration process. 

In an emergency, call (610) 566-5720, 24 hours a day, 7 days a week, or visit SERVPRO on Facebook for more information about their services. 

Contact Information:

SERVPRO of Media

SERVPRO of Central Delaware County 

119 Springfield Avenue

Folsom, PA 19033

www.SERVPROmedia.com/

Will you be ruined or will you be ready?

10/23/2020 (Permalink)

SERVPRO box truck driving through a city With over 1800 local franchises throughout the country, SERVPRO is ready to handle any size commercial loss.

Is your business prepared if a disaster happens?  Fire, flood, smoke, and vandalism are just of the few catastrophic events that can interrupt your business.  As many as 50% of businesses close down, and never reopen, following a disaster.  You can be ruined, or you can be ready.  It is important to have a preparedness plan in place to minimize down time.

Call SERVPRO of Media to schedule an appointment to set up an Emergency Ready Profile (ERP).  This document contains critical information to help identify the line of command for authorizing work, and get your business open as quickly as possible.  Did you know that we don’t charge our customers for this service?  And with the free SERVPRO ready app, getting help is in the palm of your hand, 24/7/365!  We have over 45 years of experience in disaster mitigation, and can handle any size loss, no matter how large or how small.  

Call us today to get started!

SERVPRO of Media/Central Delaware County Can Completely Restore Your Commercial Property

3/6/2020 (Permalink)

Water droplet. If you are ever faced with a fire or water emergency, we can provide complete end to end service!

When water damages a commercial building, the consequences can be greater than you’d initially think. Not only will there be damage to the building’s structure and contents, but because it is a commercial building there are other consequences as well. While business operations are at a standstill revenue will be lost, customers may migrate to other companies, and employees may have to be laid off. It is crucial that the time between the initial loss and the completion of repairs is brief, so businesses can get back to their regular operations.

SERVPRO provides full water damage restoration services in Media and Central Delaware County. It can be frustrating for businesses to have to wait for subcontractors. Fortunately, we are able to provide end to end service. Not only will we remove the water and eliminate the moisture, but we will also complete the repairs as well.  If the outside structure is damaged, we are able to provide emergency services such as boarding up windows or tarping.

Our teams are trained following industry standards, enabling us to quickly and efficiently get your business back up and running. Our main goal is to provide outstanding service, and we do just that by guiding you through every step of the process.

Call SERVPRO of Media/Central Delaware County at (610) 237-8912. We’re available 24/7/365 to make any fire or water loss “Like it never even happened.”

Fire Prevention in Your Business

1/31/2020 (Permalink)

A few fire hazards are shown underneath of an office desk, including wires, a space heater, and loose paper. Space heaters, excessive wires, and loose papers are all potential fire hazards in your office space.

Fire is unpredictable. It can happen anytime, to any business, anywhere. 31% of office fires happen between 7pm and 7am, after hours while workers are not present. Fires that occur while workers are not in the office cause about 67% of recorded property damage. This is because they went undetected for a longer period of time. Luckily, there are a few preventative measures that anyone can take to minimize the chances of a fire happening in your business or commercial building.

Once a year, according to OSHA, employers are required to perform a full maintenance check on their workplace’s fire extinguishers. “Maintenance” means a thorough examination and repair, as needed, of all of your facility’s portable fire extinguishers, as covered in NFPA (98), Sec. 4-4.

  • Along with ensuring that your fire extinguishers are regularly inspected and maintained according to local fire code; each month you should perform a visual inspection on your fire extinguisher(s).
  1. Look for obvious signs of damage. These include dents, corrosion, and leakage.
  2. Check the pressure gauge to make sure that the indicator is in the operating range.
  3. Make sure that the pull-pin is not missing and that the pull-pin seal is intact.
  4. Verify the date of the last professional maintenance inspection.
  5. Date and initial the tag to log the visual inspection.

There should be a fire prevention plan that is in writing, kept in the workplace, and is available to all employees for review. If you have 10 or fewer employees you can communicate the plan verbally, though it is still recommended that you have a hard copy in writing. This plan should include:

  1. Relevant information about the building’s layout
  2. The building’s fire protection systems and equipment
  3. Emergency evacuation procedures

Ban risky appliances such as space heaters, and keep others like coffeemakers and toasters away from paper and other flammables. You should also reduce the amount of clutter in your building or office space. Items such as boxes, piles of paper, and other flammable materials can provide fuel for a fire, especially if left near a heat source. Before you plug something in ensure that the wire has not been damaged or frayed. If you notice any damaged wires, replace them immediately. Wires should not run under rugs or between furniture and walls; they tend to heat up, so you want them clear of any flammable items.

We understand how devastating and confusing a fire to your home or business can be. Do not hesitate to contact the experts here at SERVPRO of Media, and SERVPRO of Central Delaware County to help guide you through the restoration process.

The Importance of Fire Sprinkler and Suppression Systems For Your Business

10/3/2019 (Permalink)

A fire sprinkler head is depicted. In the event of a fire, sprinkler and suppression systems are crucial to preventing flames from spreading.

When you think of a fire taking place, you probably only think of the obvious; fire damage. But there are many other damages that can occur during, and after a fire. Smoke, soot, water, and mold damage are a few of these additional damages.

Most business facilities and commercial spaces are only protected by a pre-action fire sprinkler system. Businesses have many options, each having their own strengths and weaknesses. While sprinkler systems are great at containing a fire, these systems must be exposed to enough heat to warrant the release of water. This short period of time between the fire starting and the sprinklers releasing water can allow the fire to grow substantially, directly resulting in increased damages.

Sprinkler systems have a few more issues as well. Once the sprinkler system releases water, it can cause substantial water damage to items such as furniture and electronics. If the water is not sufficiently dried in time after it is released, this could potentially pave the way for mold growth. It is important to keep this in mind when deciding the best method of fire protection for your business.

Difference between Fire Sprinkler and Suppression Systems

 If you are considering sprinkler or suppression systems for your business or commercial space, it is important to know the difference between the two, and the different types.

Suppression Systems

Fire suppression systems use a combination of dry chemicals, gaseous, foam, and wet agents to suppress and prevent the spread of fire in a building. Some common types of suppression systems and agents include:

  • Wet chemical fire suppression: Most commonly used in kitchens. The suppressant used is a liquid substance that when sprayed onto the affected area, and is brought in contact with cooking oils and fats, will react to produce a foam that immediately cools the flames.
  • Dry chemical fire suppression: Used to quickly extinguish fires caused by flammable liquids. Most commonly used in industrial settings or areas where flammable liquids are being stored.
  • FM 200 fire suppression: Requires no cleanup, leaves no residue, and is safe to use in occupied spaces. Ideal for spaces such as computer rooms, museums, libraries, and areas where other sprinkler or suppression systems may cause large amounts of damage.

If you, your business, or commercial space is dealing with damage and loss resulting from a fire, SERVPRO of Media and SERVPRO of Central Delaware County are able to respond immediately. Regardless of size or scope, we have the tools to get your business back up and running, “Like it never even happened.”